1. Agreement and provider identification
These Terms govern the EZTint Scheduling WebApp, a hosted scheduling and operations service offered under the merchant name EZTint Scheduling at 45 Columbia Drive, Suite 400, Pooler, GA 31322. This contact address is temporarily used for correspondence and may change. By opening an account, subscribing, or using the service, authorized business customers agree to these Terms and the associated checkout disclosures.
2. Accounts and authorized users
The customer is responsible for accurate registration and billing details, authorized users, account credentials, access permissions, and activity under its account. Customers must promptly notify EZTint of suspected unauthorized access. Users must be old enough to enter binding agreements and act with authority for their business.
3. Service scope and access
The software may include leads, customer and vehicle records, scheduling, projects, inventory, proposals, invoices, customer notes, documents, review workflows, and analytics. Specific functionality, seats, usage limits, storage allowances, support, onboarding, and integrations are defined by the purchased plan or written order. Marketing descriptions do not expand a signed plan or create a guarantee of uninterrupted service.
4. Permitted use
Customers may use the service for legitimate business operations, subject to applicable laws and rights of their customers. Customers may not scrape other users’ data, submit unlawful or infringing material, interfere with security, bypass limits, reverse engineer where legally prohibited, use the service to send unlawful messages, or use customer data without an appropriate legal basis and required notices.
5. Customer records and data roles
As between EZTint and the customer, the customer retains its rights in business content, customer records, uploads and project data it submits. The customer is generally responsible for notices, permissions, and accuracy of data about its customers and employees. EZTint processes service data to operate, secure, maintain, and support the platform, and any processing agreement or applicable data protection law controls where required.
6. Intellectual property
EZTint and its licensors retain their rights in the software, site, visual design, trademarks and underlying technology. Payment grants the account a limited, nonexclusive, nontransferable right to use the purchased service for the applicable term, not ownership of the software. Feedback may be used to improve the product without disclosing confidential customer information.
7. Pricing, orders, taxes, and payment methods
EZTint currently offers one sample subscription, the EZTint Scheduling WebApp, billed automatically every month. The illustrated monthly eCheck/ACH price is $100.00 and the separately displayed card price is $103.50. Prices and terms must be presented before payment authorization, including taxes when applicable. Card and bank payments are intended to be processed through Authorize.net, subject to the merchant account and provider approval of the dual-pricing structure. A card fee must not be added unexpectedly to the advertised price. Live payment collection is disabled while the integration is being completed.
8. Subscriptions, cancellation and refunds
Subscriptions renew automatically every month until cancelled. Customers authorize a recurring monthly charge at the selected payment-method price, subject to any disclosed tax. A request for a refund must reach eztintsupport@gmail.com within three business days of the disputed charge to qualify for review under theBilling & Cancellation Policy, Refund Policy, and any applicable order terms. All required statutory cancellation and refund rights remain available.
9. Third-party services
The service may connect to third-party providers, including Authorize.net for card/ACH processing and secure recurring customer payment profiles. These providers process information to deliver services, not as purchasers of EZTint customer data. EZTint does not sell personal information to third parties. Payment handling and settlement remain subject to applicable provider rules.
10. Confidentiality and security
EZTint treats business and customer records as confidential and does not sell customer data to third parties. Information may be disclosed to service providers such as Authorize.net when needed to fulfill a transaction, and as required by law. Customers should protect login credentials and devices. Security practices and data rights are discussed in thePrivacy Policy.
11. Support, availability and changes
Account, access, payment, and product support requests may be emailed to eztintsupport@gmail.com. Actual support response times, uptime commitments, backup schedules and data export capabilities depend on the enabled service features and any written agreement; no specific response time or uninterrupted service guarantee is made here.
12. Disclaimers and legal rights
Except as expressly provided in a signed order and to the extent permitted by law, the service is provided without guarantees of business revenue, booking volume, uptime, tax compliance, or compatibility with every third-party platform. Nothing here removes rights or remedies that applicable law does not allow parties to waive. Any proposed limitation of liability, dispute-resolution clause, choice of law, or indemnity provision requires counsel review before release.
13. Suspension, termination and data access
An account may be suspended when reasonably necessary to address security risks, unlawful use, or material breach, consistent with any notice and cure rights in the applicable order. Upon termination, access and data retrieval will be handled according to the signed plan, documented retention practices, and applicable law. Specific post-termination export periods must be established before launch.
14. Changes and contact
Material changes to these Terms will be posted with a revised date and any notice required by law. EZTint Scheduling can be contacted at eztintsupport@gmail.com or via theContact page.